Shipping & Delivery Policy

Last updated: 5 Dec 2026

At Anchalik (“we”, “our”, “us”), we aim to deliver fresh, quality food products safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Delivery Method

  • We only offer Cash on Delivery (COD) for all orders placed on anchalik.com.
  • No online payment or advance payment option is currently available.

2. Order Confirmation Charge

  • A non-refundable order confirmation charge of ৳150 is required to confirm your order.
  • This charge helps us verify genuine orders and manage logistics efficiently.
  • Orders will be processed only after confirmation is completed.

Note: The ৳150 confirmation charge is separate from the COD amount and is not refundable if the order is cancelled or refused after confirmation.

3. Delivery Areas

  • We currently deliver within Bangladesh only.
  • Delivery availability may vary depending on your location.
  • Remote or hard-to-reach areas may require additional delivery time.

4. Delivery Time

  • Orders are typically delivered within 2–5 working days after confirmation.
  • Delivery time may vary due to:
    • Location
    • Weather conditions
    • Courier service delays
    • Public holidays

We will notify you in case of any significant delay.

5. Delivery Charges

  • Delivery charges (if applicable) will be communicated during order confirmation.
  • Any applicable delivery fee must be paid along with the COD payment at the time of delivery.

6. Receiving the Order

  • Please ensure someone is available at the delivery address to receive the order.
  • The full COD amount must be paid in cash to the delivery personnel at the time of delivery.
  • Customers are requested to check the package condition before accepting delivery.

7. Failed or Refused Deliveries

If a delivery fails due to:

  • Incorrect address
  • Unreachable phone number
  • Customer refusal after confirmation

The order will be cancelled, and the ৳150 confirmation charge will not be refunded.

8. Damaged or Missing Items

If you receive:

  • Damaged products
  • Missing items

Please contact us within 24 hours of delivery with photos of the package and products.

9. Contact Us

For any shipping or delivery-related questions, please contact:

Email: contact@anchalik.com
Website: https://www.anchalik.com